AI Assistant Policy

1. Introduction

This AI Assistant Policy outlines how we use artificial intelligence on our website to provide you with educational support and information about real estate investing. This policy is designed to comply with the EU AI Act and ensure transparency in our use of AI systems.

2. Purpose of Our AI Assistant

Our AI assistant is designed to:

• Answer questions about real estate investing concepts and terminology
• Provide educational information from our content library
• Guide you to relevant resources and learning materials
• Help you navigate our educational platform

The AI assistant does NOT provide personalized investment advice, financial planning, or recommendations to buy or sell specific properties or investment products.

3. EU AI Act Compliance

In accordance with the EU AI Act, we classify our AI assistant as a limited-risk AI system. We ensure:

• Full transparency that you are interacting with an AI system
• Clear limitations on what the AI can and cannot do
• Human oversight and the ability to speak with our team
• No use of AI for high-risk decision-making
• Compliance with transparency obligations

4. Data Privacy and Anonymity

Your privacy is paramount. Our AI assistant operates with the following principles:

• All conversations are anonymous by default
• No conversation data is stored or retained
• No personal information is required to use the AI assistant
• Chat sessions are not tracked or monitored
• No data is used for training or improving AI models

We do not collect, store, or process any personal data through the AI assistant unless you explicitly choose to speak with a human team member.

5. Speaking with a Human

If you wish to speak with a member of our team, the AI assistant will collect only the following information:

• Your name
• Your email address
• A brief description of your question or concern

This information is collected solely for the purpose of having our team contact you. It is processed in accordance with our Privacy Policy and GDPR requirements. You can choose not to provide this information at any time.

6. Limitations and Disclaimers

Our AI assistant has important limitations:

• It provides educational information only, not financial or investment advice
• Responses are generated based on general knowledge and our educational content
• The AI may occasionally provide incomplete or inaccurate information
• It cannot analyze your personal financial situation or investment needs
• It does not have access to real-time market data or current property listings
• It cannot perform legal, tax, or regulatory compliance analysis

Always verify important information with qualified professionals and our official educational materials.

7. Human Oversight

Our AI assistant operates under human supervision. We regularly review and monitor the AI system to ensure it provides accurate educational information and operates within its intended scope. You can always request to speak with a human team member for more complex inquiries.

8. No Automated Decision-Making

The AI assistant does not make any automated decisions that could significantly affect you. It does not:

• Evaluate your creditworthiness or investment suitability
• Make investment recommendations or decisions
• Process applications or assess eligibility for any services
• Make judgments about your financial situation

9. Accuracy and Reliability

While we strive to ensure our AI assistant provides accurate educational information, we cannot guarantee that all responses will be completely accurate or up-to-date. The AI assistant should be used as a supplementary educational tool, not as a primary source for making investment decisions.

10. Children and Minors

Our AI assistant and website are not intended for use by individuals under 18 years of age. We do not knowingly collect information from minors through our AI assistant.

11. Technical Information

Our AI assistant is powered by third-party large language models. While conversations are not stored by us, they may be temporarily processed by the AI service provider in accordance with their terms of service. We have selected providers that prioritize data privacy and security.

12. Changes to This Policy

We may update this AI Assistant Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be indicated by the "Last updated" date at the top of this page.

13. Contact Us

If you have questions about our AI assistant or this policy, you can:

• Ask the AI assistant to connect you with our team
• Email us directly at info@r-cp.eu
• Visit our Contact page

14. Your Rights

You have the right to:

• Know when you are interacting with an AI system (we make this clear)
• Choose not to interact with the AI assistant
• Request human assistance at any time
• Report concerns about AI assistant responses
• Exercise your GDPR rights if you provide personal information to speak with our team